These Terms & Conditions govern your access to and use of the mio88 platform. By registering an account or placing any bet on mio88, you agree to be bound by these terms in their entirety. Please read them carefully before proceeding.
The following summary cards highlight the most important obligations and rights under these Terms & Conditions. They do not replace the full legal text below.
You must be at least 21 years of age and a resident of Indonesia to register and use mio88. Age verification is required before any withdrawal is processed.
Each individual may hold exactly one mio88 account. Duplicate accounts will be closed and balances may be forfeited. mio88 enforces this policy using identity verification checks.
All mio88 account balances are held in Indonesian Rupiah (IDR). Deposits and withdrawals are processed via BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, and ShopeePay.
All bonuses and promotions are subject to wagering requirements and time limits. Bonus funds cannot be withdrawn until the applicable rollover threshold has been met in full.
Abuse of bonuses, use of automated betting software, collusion, match-fixing, or any other fraudulent activity will result in immediate account suspension and forfeiture of funds.
These Terms are governed by the laws of the jurisdiction in which mio88 is licensed internationally. Disputes that cannot be resolved through mio88 customer support will be referred to the relevant arbitration body.
In these Terms & Conditions, the following terms have the meanings assigned to them below unless the context clearly requires otherwise:
2.1 Minimum Age. You must be at least 21 years of age to register an account and use the Services. mio88 strictly enforces this requirement. Any Member found to be under the age of 21 will have their account immediately suspended, all transactions reversed where possible, and any remaining balance forfeited in accordance with applicable licensing rules.
2.2 Residency. By registering, you confirm that you are accessing the Platform from a jurisdiction in which doing so is not prohibited by law. The Platform is primarily designed for residents of Indonesia. It is your sole responsibility to ensure that your use of the Platform complies with the laws of your country or region of residence.
2.3 Legal Capacity. You must have full legal capacity to enter into a binding contract. You must not be subject to any court order, guardianship arrangement, or legal restriction that would prevent you from entering into agreements of this nature.
2.4 Self-Exclusion. You must not attempt to register or use the Platform if you have previously self-excluded from mio88 or have requested to be placed on any third-party responsible gaming register. Circumventing a self-exclusion is a material breach of these Terms.
3.1 One Account Per Member. Each individual person may hold exactly one active mio88 account. Opening duplicate or multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited. mio88 uses automated and manual controls to detect and close duplicate accounts. Balances held in duplicate accounts may be forfeited.
3.2 Accurate Information. You must provide accurate, complete, and current information at registration and keep that information up to date at all times. Providing false information, including a false date of birth or false identity documents, constitutes fraud and will result in immediate account closure and reporting to relevant authorities where required.
3.3 Account Acceptance. mio88 reserves the right to decline any registration application at its sole discretion without being required to provide a reason. Registration does not become binding until mio88 confirms acceptance in writing or by activating the account.
3.4 Verification (KYC). Prior to processing any withdrawal, mio88 will conduct a KYC verification check. You will be required to submit one or more of the following: a government-issued national identity card (KTP), passport, or driver's licence; proof of residential address (e.g., a utility bill or bank statement dated within the last three months); and proof of ownership of the payment method used for deposits. Documents must be clear, unaltered originals or certified copies.
3.5 Corporate Accounts. Accounts may only be held by natural persons. Corporate entities, trusts, partnerships, and other legal entities are not eligible to register.
4.1 Credentials. You are responsible for maintaining the confidentiality of your username and password at all times. You must not share your login credentials with any third party for any reason. mio88 will never ask you for your password by email, live chat, or telephone.
4.2 Unauthorised Access. If you suspect that your account has been accessed without your authorisation, you must notify mio88 customer support immediately via live chat. mio88 will temporarily freeze the account pending investigation. mio88 is not liable for losses arising from unauthorised access where the Member has failed to maintain adequate security of their credentials.
4.3 Device Security. You are solely responsible for ensuring that the devices you use to access mio88 are free from malware, keyloggers, and other security threats. mio88 recommends using a private, secure internet connection and enabling two-factor authentication where available on your account.
4.4 Account Transfer. Accounts are non-transferable. You may not sell, assign, gift, or transfer your account or any balance or bonus entitlement to any other person.
5.1 Accepted Methods. mio88 accepts deposits via the following payment methods: BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, and LinkAja. Minimum and maximum deposit limits apply per method and are displayed on the deposit page within your account.
5.2 Own Funds Only. You must only deposit funds that belong to you and that have been obtained through lawful means. mio88 does not accept deposits made on behalf of third parties. Depositing funds derived from criminal activity constitutes a serious criminal offence and will be reported to relevant authorities.
5.3 Processing Times. Deposit processing times vary by payment method. E-wallet deposits via OVO, DANA, GoPay, and ShopeePay are typically credited instantly. Bank transfers via BCA, BRI, BNI, and Mandiri are typically credited within 5–15 minutes during banking hours.
5.4 Currency. All deposits are received and held in Indonesian Rupiah (IDR). No foreign currency deposits are accepted. mio88 does not charge a currency conversion fee on IDR deposits.
| Payment Method | Min. Deposit | Processing Time | Fee |
|---|---|---|---|
| BCA / BRI / BNI / Mandiri | Rp 20.000 | 5–15 minutes | None |
| OVO / DANA | Rp 10.000 | Instant | None |
| GoPay / ShopeePay | Rp 10.000 | Instant | None |
| LinkAja | Rp 10.000 | Instant | None |
| CIMB Niaga | Rp 20.000 | 5–15 minutes | None |
6.1 Eligibility to Withdraw. Withdrawal requests may only be submitted after a Member has completed KYC verification and has met any applicable wagering requirements on bonus funds. Withdrawals are paid to the same payment method used for the most recent deposit, subject to technical availability.
6.2 Processing Times. E-wallet withdrawals are typically processed within 5–30 minutes of approval during standard operating hours (08:00–23:00 WIB / UTC+7). Bank transfer withdrawals are typically processed within 2–6 hours on the same business day for requests submitted before 20:00 WIB. mio88 targets a withdrawal completion time of under 5 minutes for fully verified e-wallet accounts, though this is not guaranteed and may be affected by third-party payment processing conditions.
6.3 Withdrawal Limits. A minimum withdrawal amount applies per transaction. Maximum daily and weekly withdrawal limits are displayed in the withdrawal section of your account. Members wishing to request a withdrawal above the standard maximum limit should contact customer support in advance.
6.4 AML Obligations. mio88 is obligated to comply with anti-money laundering (AML) regulations. The Platform reserves the right to delay or decline any withdrawal request pending further documentation where the transaction patterns of an account give rise to AML concerns. Any decision to report a transaction to relevant authorities will be taken without prior notice to the Member.
6.5 Dormant Accounts. An account that has had no login activity for a period of 12 consecutive months is considered dormant. mio88 reserves the right to apply a monthly dormancy fee to dormant accounts, not to exceed Rp 50.000 per month, after providing the Member with 30 days' written notice to the registered email address. Members may reactivate their account at any time by logging in.
7.1 General. mio88 may offer bonuses, free bets, cashback promotions, reload bonuses, and other promotional incentives from time to time. Each promotion is subject to its own specific terms, which will be published alongside the promotion and must be read in conjunction with these Terms & Conditions.
7.2 Wagering Requirements. Unless a specific promotion's terms state otherwise, bonus funds must be wagered a minimum of 5 times (5x rollover) before they become eligible for withdrawal. The rollover is calculated on the combined total of the deposit and bonus amount. Not all game categories contribute equally to the wagering requirement — slots typically contribute 100%, while live casino table games may contribute at a lower rate as specified per promotion.
7.3 Bonus Expiry. Unless stated otherwise in the specific promotion terms, bonus funds and any associated wagering requirements must be completed within 30 calendar days of the bonus being credited. Uncompleted bonus funds expire automatically at the end of the validity period and will be removed from the account without replacement.
7.4 One Bonus Per Promotion. Unless explicitly stated, each Member is entitled to claim each promotion only once. Attempting to claim the same promotion multiple times using separate accounts or payment methods constitutes bonus abuse and will result in account suspension.
7.5 Abuse Prevention. mio88 reserves the right to void bonuses and any winnings derived from them, and to close accounts, where it determines — at its sole discretion — that a Member has engaged in bonus abuse, including but not limited to: placing hedged bets to guarantee a wagering completion outcome, systematic low-risk wagering patterns designed solely to clear bonus requirements, or using bonuses in combination with prohibited betting strategies.
8.1 Acceptance of Bets. All bets are accepted subject to availability and the prevailing odds displayed on the Platform at the time the bet is placed. A bet is only confirmed once the Platform has issued a bet confirmation reference number. mio88 reserves the right to decline, limit, or void any bet at its discretion.
8.2 Obvious Error. In the event of an obvious pricing or odds error — including but not limited to manifest typographical errors or clearly incorrect lines — mio88 reserves the right to void the affected bet and return the stake to the Member's balance, regardless of whether the bet has already been settled. The determination of whether an error is "obvious" rests solely with mio88.
8.3 Sportsbook. Football markets, including BRI Liga 1, EPL, La Liga, Champions League, Timnas Indonesia, and Piala AFF, are settled in accordance with the official result at the end of regular time unless otherwise stated. Mix parlay (multi-leg accumulator) bets require all legs to win for the overall bet to be settled as a winner. One void leg in a mix parlay reduces the total number of selections and adjusts the overall odds accordingly per mio88 house rules.
8.4 Togel Online. Togel (Indonesia's traditional numbers lottery) draw results are sourced from the official published results of the relevant pool operator (Singapore, Sydney, Macau). In the event of a discrepancy between sources, the result published on the official pool operator's authoritative source shall be final. Payout ratios for each togel market format are displayed on the Togel Online section of the Platform.
8.5 Casino & Slots. All casino game and slot outcomes are determined by certified Random Number Generator (RNG) systems operated by the respective game studio providers, including but not limited to Pragmatic Play, Evolution Gaming, Habanero, PG Soft, and NetEnt. The return-to-player (RTP) percentage for each game is displayed within the game's information panel. mio88 has no ability to alter RNG outcomes.
8.6 Disputes. Any dispute regarding bet settlement must be raised within 72 hours of the disputed settlement. Disputes raised after this period may not be accepted. All disputes are subject to review by the mio88 disputes team, whose decision is final after the review process is complete.
The following activities are strictly prohibited on the mio88 Platform. Engaging in any prohibited conduct will result in immediate account suspension, forfeiture of balance, and may result in legal action:
10.1 Commitment. mio88 is committed to promoting responsible gaming and providing tools that enable Members to maintain control over their gambling activity. Gambling on mio88 should always be a form of entertainment, not a source of financial stress or personal harm.
10.2 Available Tools. The following responsible gaming tools are available to all Members directly from the account dashboard: deposit limits (daily, weekly, and monthly); loss limits (daily, weekly, and monthly); session time alerts; cooling-off periods (temporary break from the Platform); and self-exclusion (permanent or time-limited exclusion from all mio88 Services).
10.3 Self-Exclusion. A Member who wishes to self-exclude may do so by contacting mio88 customer support via live chat or by using the self-exclusion tool in the account settings. Self-exclusion takes effect within 24 hours of the request being confirmed. During a self-exclusion period, the Member will not receive any promotional communications from mio88.
10.4 Underage Gambling. mio88 strictly enforces the 21+ age requirement. If you are aware of a minor attempting to access or use the Platform, please contact mio88 customer support immediately. For more information, visit our Responsible Gaming page.
11.1 Platform Content. All content on the mio88 Platform — including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software — is the property of mio88 or its content suppliers and is protected by applicable intellectual property laws.
11.2 Limited Licence. mio88 grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial purposes in accordance with these Terms. This licence does not include any right to resell or commercialise any content; to collect and use product listings, descriptions, or prices; to make derivative works; or to use data mining, robots, or similar data gathering and extraction tools.
11.3 Trademarks. The mio88 name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of mio88. You must not use such marks without the prior written permission of mio88. All other names, logos, and marks used on the Platform remain the trademarks of their respective owners.
12.1 Platform Availability. mio88 does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis. mio88 will use reasonable endeavours to maintain Platform availability but cannot guarantee uptime, particularly during scheduled maintenance windows or due to circumstances beyond its reasonable control.
12.2 Exclusion of Consequential Loss. To the maximum extent permitted by applicable law, mio88 excludes all liability for any indirect, incidental, special, or consequential loss or damage arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, loss of opportunity, or loss of reputation, regardless of whether such loss was foreseeable or mio88 had been advised of the possibility of such loss.
12.3 Cap on Liability. Where mio88's liability cannot be fully excluded at law, mio88's aggregate liability to any Member in respect of any claim or series of related claims is capped at the total amount deposited by that Member in the 30 days preceding the event giving rise to the claim.
12.4 Member Responsibility. You acknowledge that gambling involves financial risk and that you may lose all funds deposited into your mio88 account. You accept that you are solely responsible for any decision to place a bet or wager on the Platform and that mio88 bears no liability for losses arising from your betting activity.
13.1 Privacy Policy. mio88's collection, use, storage, and disclosure of your personal data is governed by the mio88 Privacy Policy, which is incorporated into these Terms by reference. By registering an account, you confirm that you have read and agreed to the Privacy Policy.
13.2 Data Use. mio88 processes your personal data for the purposes of operating your account, processing transactions, complying with legal and regulatory obligations (including AML and KYC requirements), providing customer support, and, where you have given your consent, sending you promotional communications.
13.3 Communications. By registering an account, you agree to receive transactional communications from mio88, including account confirmations, deposit and withdrawal notifications, and security alerts. Promotional communications are optional and subject to your communication preferences as set in your account settings. You may view the full details of how mio88 handles your data on our Privacy Policy page.
14.1 Right to Amend. mio88 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, mio88 will provide at least 14 days' advance notice to Members via email to the registered address or via a prominent in-platform notification.
14.2 Continued Use. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the revised Terms, you must cease using the Platform and request account closure before the effective date.
14.3 Current Version. The current version of these Terms, together with the effective date and version number, is always available at https://mio88.bio/terms-conditions. It is your responsibility to review these Terms periodically.
15.1 Governing Law. These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which mio88 holds its international gaming licence. Where applicable Indonesian consumer protection legislation imposes mandatory rights that cannot be excluded by contract, those rights are not affected by this clause.
15.2 Informal Resolution. In the event of any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Platform, you agree to first contact mio88 customer support and attempt to resolve the matter informally. mio88 will make reasonable efforts to resolve disputes to a Member's reasonable satisfaction within 15 business days of receiving a formal written complaint.
15.3 Arbitration. Any dispute that cannot be resolved informally within 30 calendar days of first notification will be referred to binding arbitration under the rules of the arbitral body specified in mio88's licensing conditions. The language of arbitration proceedings will be English. The arbitrator's decision will be final and binding on both parties.
15.4 Severability. If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it enforceable, or severed from these Terms if modification is not possible, without affecting the validity and enforceability of the remaining provisions.
15.5 Entire Agreement. These Terms, together with the Privacy Policy, Responsible Gaming Policy, and any specific promotion terms, constitute the entire agreement between you and mio88 in relation to the Platform and supersede all prior agreements, representations, warranties, and understandings, whether written or oral.
If you have any questions, concerns, or formal complaints regarding these Terms & Conditions, please contact the mio88 support team using the details below. All formal written complaints should clearly state the Member's registered username, a description of the issue, and the relevant clause(s) of these Terms being referenced.
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